info@rircertifications.com






ISO 20000-1: 2018

IT Service Management System

ISO / IEC 20000-1: 2018 is an international IT standard that allows companies to demonstrate excellence and best practices in IT service management.

To certify, companies must set and achieve goals that show continuous improvement in their delivery of IT services. Certification does not focus exclusively on technology and the internal organization, but also considers the quality of services and client/customer relationships.

ISO 20000-1 Benefits

  • Integrated approach to IT service
  • High standards of products and services
  • Reduce process errors
  • Strengthen incident management
  • Reduce interruptions to IT services
  • Reduce costs and increase revenues
  • Increase customers satisfaction
  • Continuous improvement
  • And many more

ISO 20000-1 Clauses

  • Scope
  • Normative references
  • Terms and definitions
  • Context of the organization
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance evaluation
  • Improvement

ISO 20000-1 Cost

There are no typical ISO 20000-1 certification costs because the process depends on various factors specific to each organisation. These include:

  • Industry sector
  • Number of sites
  • Company annual turnover
  • Number of employees 
  • Accreditation needed

ISO 20000-1 Benefits

Certification can provide a competitive advantage and access to new business as some companies now require compliance as a contract condition. ISO / IEC 20000-1: 2018 compliant firms may also recognize increased internal efficiencies from applying best practices.

Get ISO 20000-1 Certified

ISO certification is very influential for your business in the future! Raise your standards, increase your credibility, and stand out in the market with our comprehensive ISO certification services. Join with company leaders committed to excellence and quality assurance.

Get quotation now!

Singapore

Office:
Blk 3015 Bedok North ST5, #06-26, Singapore 481350

Tel : +65 6243 7884
Mobile : +65 9623 6873

Indonesia

Office:
Jl. Dewi Sartika No. 01,
Cililitan, Kramat Jati,
Jakarta Timur 13640

Tel : +62 21 2232 0896
Mobile : +62 813 9595 8353